AI implementation services
AI Automation Services for Small Business Owners
Most AI automation services for small business start with software. This one starts with your process — because if the process is broken, automating it just gets you the wrong answer faster.
If you run a home-builder firm, a personal-injury or immigration law practice, or a med spa, you already know where the hours go. Someone re-types the same information into three systems. Leads sit unanswered while everyone is on a job site or in a consult. Your best employee spends half their day answering the same questions they answered last week. None of that is a talent problem. It’s a process problem — and most of it can be fixed with tools you can buy off the shelf, connected the right way.
I build those fixes. Here’s the menu, with real “from” pricing, so you know what you’re looking at before we ever talk.
Implementation menu
Simple automation builds from $1,500
Process redesign from $3,000
Knowledge systems from $3,000
Full bundles from $8,000
01Start here
Start with the assessment
The $999 AI Tools Assessment is the default prerequisite before any build that is not already clearly scoped: one 45-minute working call to map where the hours leak in your operation, then a written report prescribing 3–7 off-the-shelf tools — with a 100% money-back guarantee if I can’t find at least 5 reclaimed hours per week. You can implement the report yourself and stop there. That’s a fine outcome. If you already have a specific implementation request, we can proceed directly to scoping.
But if you’d rather have it built for you, the $999 assessment fee credits in full toward any implementation project below. You’re never paying twice for the same thinking.
02The implementation menu
Choose the smallest build that solves the real problem.
Process redesign — from $3,000
The most valuable work I do usually happens before any software gets installed. Map a workflow step by step and a 16-step process often turns out to have 7 steps that actually matter — the rest are workarounds, duplicate approvals, and “we’ve always done it that way.” I document how the work really flows today, redesign it with your team, and only then decide what’s worth automating. Automating a bad process is the most expensive mistake in this business; this service exists to prevent it.
Simple automation builds — from $1,500
Single-purpose automations built on tools like Zapier, Make, or n8n: when X happens, Y happens automatically, every time, without a human in the middle. The clearest example is speed-to-lead. The next build on my bench is a lead-response system for a photography business. It is designed, specified, and scheduled to solve the same problem most local service businesses have: inquiries arrive while the owner is working, and by the time anyone replies, the prospect has booked elsewhere. The system is designed to answer every inquiry within minutes, qualify the lead, and book a consultation straight onto the calendar. For a builder, that’s the estimate request that comes in Saturday morning. For a law firm, it’s the intake call at 9 p.m. For a med spa, it’s the Instagram DM asking about pricing. Fast, reliable, boring — exactly what an automation should be.
Knowledge systems — from $3,000
The answers are already in your business — in contracts, SOPs, price sheets, treatment protocols, and past emails. A knowledge system is an AI assistant trained on your documents, so your team (or your clients) get accurate answers instantly instead of interrupting you. The goal: answer the same 20 questions zero times. Superintendents check spec details without calling the office. Paralegals pull the standard language in seconds. Front desk staff quote policies correctly on day one.
Custom Claude workflows and skills — from $3,000
For work that’s too judgment-heavy for a simple automation, I build custom workflows on Claude, tailored to how your team operates: drafting client updates in your voice, first-pass document review, turning meeting notes into action items, preparing estimates from your historical data. Your team gets repeatable, checkable AI workflows instead of everyone improvising with a chatbot. An optional maintenance retainer keeps them tuned as your business changes.
Full implementation bundles — from $8,000
When the assessment surfaces several fixes worth doing, a bundle combines redesign, builds, knowledge systems, and team training in one scoped project. You get one point of accountability, a working system at the end, and a team trained to run it.
03The proof and process
The proof standard I hold myself to
I spent my career as a validation engineer in medical device manufacturing, where “it seems to work” isn’t good enough — you prove it. At Stryker, a Fortune 500 medical device company, engineers in five departments were each manipulating the same raw production data by hand, with inconsistent results. I built a single automated reporting system that eliminated 500+ hours of manual engineering work per year — an estimated $25,000+ in annual savings — and helped accelerate a new production methodology to market. Every project here gets the same discipline: scope it, build it, measure it.
How a project works
- Assessment or defined scope first. The AI Tools Assessment is the default prerequisite when the work is not already clearly scoped. If you come with a specific implementation request, we start by defining its scope instead. When completed, the assessment fee credits toward the build.
- Fixed scope, written down. You get a plain-English scope: what gets built, what it costs, what “done” looks like.
- Build and test on your real work. Not a demo — your actual leads, documents, and workflows.
- Handoff and training. Your team learns to run it. You own everything we set up.
- Ongoing help if you want it. The AI Concierge retainer covers two working calls a month plus unlimited async messaging, for owners who want a standing expert on call.
Questions owners ask
Frequently asked questions
Should we build custom or just buy software?
Buy whenever you can. Most small-business problems are solved by off-the-shelf tools configured correctly — that’s exactly what the assessment prescribes. Custom builds are for the gaps: where no product fits your process, or where connecting the tools you already own is the whole job. I’ll tell you which is which before you spend a dollar on either.
How long does a project take?
Simple automation builds are scoped to run 2–4 weeks. Process redesign runs 2–3 weeks from kickoff to delivered blueprint. Knowledge systems run about 3 weeks from kickoff to handoff, including a week of live piloting with real users. Custom Claude workflows usually run 4–8 weeks depending on scope. Full bundles are scoped individually with milestones in writing. You’ll have a timeline before you commit.
What happens when our processes change?
They will — that’s normal. Everything is documented at handoff so changes aren’t mysterious, and Claude-workflow projects offer an optional maintenance retainer. For ongoing adjustments across your whole stack, that’s what the AI Concierge is for.
Do you work with the tools we already have?
Yes, and it’s the default. The point is fewer tools working harder, not new subscriptions. If your CRM, calendar, or practice-management software does the job, we build around it. I only recommend replacing a tool when it’s genuinely the bottleneck. Recommendations are chosen for fit, not commissions — and if I ever have an affiliate relationship with a tool I recommend, you’ll see it disclosed on this page.
Find out what’s worth automating — before you pay to automate it
Start with the $999 AI Tools Assessment. If I can’t find you at least 5 reclaimed hours a week, you get every dollar back. If I can, you’ll have a prioritized plan — and the fee credits toward any build on this page.
04Start here
Find your leak in 15 minutes.
Tell me how leads reach you today. I’ll show you where revenue is leaking, and you keep the findings whether or not we build anything together.
Prefer email? gerald@geraldjacquesai.com