GERALD JACQUES AI
Gerald Jacques AI / Med Spas & Aesthetic Clinics
For med spas & aesthetic clinics

The $3,000 package inquiry DM’d you during a client’s treatment. Nobody ever replied.

Your front desk can’t answer Instagram at 9 PM — but that’s when your clients are scrolling. My AI system answers every DM, call, and web inquiry in under two minutes, answers treatment and pricing questions accurately, and books the consultation straight into your schedule.

First response< 2 min
DMs covered24 / 7
No-show remindersAutomatic
Front desk workload− hours / wk
01 — The leak

Where med spas lose bookings

Your treatments sell themselves — when someone actually answers. The leak is in the DMs, the after-hours calls, and the consults nobody confirmed.

Leak 01 — the unanswered DM

Instagram is your #1 lead source and your least-answered channel. Inquiries arrive during treatments and after close — by morning, she’s booked with the spa that replied at 9:04 PM.

Leak 02 — the price question

“How much for lip filler?” deserves an accurate, friendly answer in seconds — not a day-old “DM us for pricing!” Fast, confident answers book consults.

Leak 03 — the empty chair

A no-show consult is unsellable time. Automated confirmations, reminders, and same-day rebooking keep the schedule — and the revenue — full.

02 — The system

From inquiry to booked — without you touching it.

Step 1

Inquiry arrives

Instagram DM, missed call text-back, web form — during a facial or after midnight.

Step 2

Answered like your best front desk

In your brand voice: treatments, pricing, availability, pre-care questions — accurate every time, trained on your menu.

Step 3

Consultation booked

It offers times and books directly into your schedule, collects the deposit if you require one.

Step 4

Reminded & rebooked

Confirmations and reminders cut no-shows; lapsed clients get re-engagement campaigns that refill slow weeks.

"I spent 10+ years validating systems for Fortune 500 medical device makers. Your system is specified, tested against acceptance criteria, and documented — before it ever talks to a customer."

— Gerald Jacques, B.S. Chemical Engineering · Founder
03 — The proof

Engineering delivered inside Pfizer, Merck, Stryker & more.

Before building revenue systems, I built and validated systems for the world's most demanding manufacturers — Pfizer, Merck, Stryker, Edwards Lifesciences, Cook Medical, Medline, and Jabil (Johnson & Johnson). At Stryker alone, my data systems recovered 500+ engineering hours a year. See the case files →

04 — Questions owners ask

Fair questions. Straight answers.

Is this HIPAA-compliant?

The system handles marketing and scheduling — inquiries, pricing, bookings — not medical records, photos, or treatment notes. Clinical intake stays in your existing compliant EMR; the AI simply gets the right person to the consult. Where the two meet, we scope it carefully in the audit.

Will it sound like my brand?

It’s trained on your menu, your prices, your tone — down to the emoji policy. Most owners can’t tell their own system’s replies from their best front-desk hire’s.

What about questions it shouldn’t answer — medical advice, complications?

Hard rule: anything clinical gets a warm handoff to your staff, instantly. It books the consult where your practitioner answers properly.

We already use booking software. Does this replace it?

No — it feeds it. The AI layer sits in front of Vagaro, Boulevard, GlossGenius, or whatever you run, and puts booked consults into it. The audit covers your exact stack.

How fast will we see results?

The system responds from day one it’s live (2–3 weeks from audit). Most spas see the difference the first week — it’s usually the first time every DM has ever been answered.

05 — Start here

Every DM answered. Every consult booked. Starting in minutes.

A free 15-minute systems audit: we look at how inquiries reach you today — DMs, calls, walk-ins — and I’ll show you where bookings are leaking. Findings are yours either way.

Gerald Jacques

You'll talk to Gerald directly — the engineer who builds the system, not a sales rep.

Prefer email? gerald@geraldjacquesai.com